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Currently in Preview | General Availability: January 2026

MiA

A Personal HR Assistant for Every Employee

MiA redefines HR self-service - delivering intelligent, conversational support that helps employees complete HR tasks, access information, and stay compliant faster than ever.

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MiA - A Personal HR Assistant for Every Employee

Making Everyday HR Simpler, Faster, and More Human

Operational Efficiency

Automate core HR workflows and deliver faster, error-free employee services through intelligent assistance.

Cost Optimisation

Reduce administrative effort and manual intervention by streamlining repetitive HR operations.

Policy & Compliance Assurance

Distribute policy updates and mandatory learning seamlessly, ensuring every employee stays compliant.

Employee Experience Elevated

Transform HR interactions into intuitive, conversational experiences that boost engagement and adoption.

Security & Trust

Safeguard workforce data with enterprise-grade protection and full regulatory compliance across every interaction.

Scalable Intelligence

Extend consistent, high-quality HR experiences across teams, locations, and growing workforces with ease.

MiA eliminates HR friction – making every interaction effortless

Workday
Efficiency

Intelligent Access to HR Information

Deliver accurate, policy-aligned answers instantly, ensuring consistency and compliance across the workforce.

Streamlined Workforce Operations

– Standardise HR processes to reduce manual effort and ensure timely completion organisation-wide.

Workforce Time Intelligence

Gain accurate visibility into time and productivity through Outlook integration and attendance tracking.

Secure Record Management

Centralise and control access to HR documents, payslips, and records with audit-ready visibility.

Process Automation & Governance

Unified Self-Service Hub

Consolidate every HR request – from leave to claims and travel – into one intelligent employee interface.

Automated Workflows

Digitise approvals and validations with full traceability and policy control.

Dynamic Forms

Accelerate process execution with context-aware forms that adapt to each request type.

Policy Governance

employee receives, acknowledges, and stays aligned with updated policies through automated alerts.

People & Team
Visibility

Team Insights

Equip managers with real-time visibility into team attendance, leave, and performance.

Connected Directories

Strengthen collaboration and transparency through integrated company and team lookups.

Manager Tools

Empower leaders with one-click team summaries and actionable insights to guide decisions.

Career Timeline

Provide visibility into employee milestones and progression to support workforce planning.

Culture, Learning &
Wellbeing

Engagement Pulse

Monitor employee sentiment at scale through guided check-ins and surveys.

Learning & Compliance Delivery

Ensure policy training and micro-learning reach every employee, on time and within workflow.

Wellbeing Nudges

Reinforce productivity and balance through proactive, data-informed notifications.

Unified Communications

Strengthen connection through timely notices, reminders, and organisation-wide updates.

MiA powers business growth through intelligent, compliant HR transformation

Speed, Accuracy, and Efficiency

MiA automates HR conversations—validating policies, pre-filling forms, and completing tasks instantly. From leave to attendance, it eliminates admin drag and delivers flawless HR execution.

Cost Optimisation

Cut process time, not capability. MiA streamlines repetitive HR work, saving hours and resources that power real transformation.

Policy & Governance Assurance

Regulatory changes impact people everywhere. MiA delivers policies, learning, and updates directly into conversation—with every acknowledgment tracked.

Employee & Manager Experience Elevated

HR, made effortless for everyone. Employees and managers act instantly with access to their key HR and work tasks—all in one conversation.

AI-Driven Workforce Intelligence

Turn data into clarity. MiA empowers people and managers with AI-powered insights, incorporating their own and their teams’ information—always transparent, always compliant.

Secured, Compliant, and Built on Trust

MiA is built on enterprise-grade security and global compliance standards, protected by advanced encryption, role-based access, and Microsoft’s Responsible AI framework. Certified under ISO/IEC 27001, 27017, and 27018, and fully aligned with GDPR and PDPA, MiA keeps every HR interaction private, ethical, and secure.

For more information, see our Privacy Policy.

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